Tutors Explained

Tutor assignment takes place during the enrolment process.

When speaking with our team, you may share relevant information about your child, including:

Bonjour Tutors considers this information when assigning a qualified tutor. Tutor assignment is based on availability, experience, and alignment with the student’s needs.

While we take parent preferences into consideration, tutor placement is determined based on operational suitability and instructional fit.

Parents may request a specific tutor. However:

Specific tutor requests cannot be guaranteed.

Yes. Students attend lessons with the same tutor at a consistent weekly time.

If scheduling adjustments are required and the current tutor cannot accommodate the change, the student may be reassigned to another qualified tutor in order to maintain schedule continuity.

Tutor reassignment may also occur when operationally necessary.

Parents may communicate with their assigned tutor regarding lesson coordination.

For policy-related or enrolment-related matters, parents should refer to the Help Center or contact Bonjour Tutors directly.

No. All tutoring services must be arranged through Bonjour Tutors.

Direct hiring or solicitation of a tutor outside of Bonjour Tutors violates our Terms and Conditions and may result in termination of services.

Tutoring is aligned with the Canadian school curriculum.

Where appropriate and with parental permission, tutors may review classroom expectations or materials provided by the family. Direct communication with schools or teachers is not guaranteed and remains at the discretion of Bonjour Tutors.

If a reassignment is requested after the first lesson, Bonjour Tutors will review the request and, where appropriate, assign another qualified tutor.

Tutor reassignment does not alter the weekly billing structure or scheduling requirements.